Service Transformation

It is vital for high performing IT organisations to deliver the best possible levels of service to their customers.  resolvIT plan and implement transformation projects across all elements of the ITIL model. 

Our expertise in Service Delivery means we are well placed to deploy world class change, incident and problem management solutions to drive service availability upwards.

As well as selecting the right toolset and deploying the right processes we understand the importance of cultural and behavioural factors in building a climate where service availability is everyone’s responsibility and their top priority. Implementing the most efficient models for the delivery of everything from host computing to networks is another are where we can add value.  Whether it be zSeries, Unix, Storage or many other platforms we have experience of developing roadmaps, creating transformation plans and delivering to the tightest of milestones.

We also have good relationships with many of the main suppliers which we can call on to help drive benefits for our clients. If you are looking to implement a service transformation project resolvIT can provide the consultancy and delivery capability that will make it a success.